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Stuck on: Same support questions, over and over

Support ticket → auto-updating FAQ

Use this recipe when: Same support questions, over and over.

Clauden8n
Follow the sequence

Steps

  1. 1

    n8n watches your support inbox

  2. 2

    Claude clusters tickets into recurring questions

  3. 3

    Draft answers land in a review queue

  4. 4

    Approved answers publish to your FAQ

  5. 5

    Weekly digest of new gaps

Output contract

What you should get

  • A reviewed FAQ update queue derived from real tickets
Copy and adapt

Prompt

Cluster these support tickets into the top recurring questions. For each, draft a 3-sentence answer and flag anything that needs a human.
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{{tickets}}
Human review boundaryChecked-in recipe sample. Verify facts, permissions, data boundaries, tool access, and every consequential output before operational use.